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Glassdoor gives you an inside look at what it's like to work at Octopus Energy, including salaries, reviews, office photos, and more. | Read 12,181-12,200 Reviews out of 38,767 Do you agree with Octopus Energy's TrustScore? I won't be switching any time soon! Launched in 2015, Octopus Energy has rapidly grown and now serves energy to over 1.4 million homes. Share. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). Check out what 38,767 people have written so far, and share your own experience. Strengthen your review by uploading photos & videos. This company is the only true GREEN Elect & Gas Supplier. It is an award-winning and best firm, with over 1.5 million customers 4.8. octopu s.energy. I have been working at Octopus Energy full-time for more than a year Pros They're real, real people, good ethics, compassionate, they understand the 'human' element. Reviews from Octopus Energy employees about Octopus Energy culture, salaries, benefits, work-life balance, management, job security, and more. Overall great value and excellent customer service. Coming to the end of my fixed term, I was presented with three options, all clearly, even saving me money on my current fixed tariff, always a good sign! Although I will be paying slightly more I have found their customer service to be outstanding and the extra is worth that I will pay for each unit of gas and electricity to know I am dealing with a company that I am comfortable with. Only 3% of the reviewers rated them poor or bad. Check out what 30,747 people have written so far, and share your own experience. We need your email address to verify that your review is genuine. Octopus energy Octopus Energy was formed to offer cheap green energy to the customers. | Read 2,741-2,760 Reviews out of 39,738 | Read 101-120 Reviews out of 30,747 | Read 21-40 Reviews out of 31,165 * One or more of these files was not uploaded due to an invalid file type. Octopus Energy came top out of 35 energy companies rated by 7,355 members of the public in the annual Which? There were some negative reviews that were mostly about estimating energy … Love this company and giving me a choice around how I want to use energy. Energy for every need. Read 1 more review about Octopus Energy Only the latest review will count in the company's TrustScore Consumer 2 reviews. They have been the only Which? I’ve been using octopus for almost a year and find it really easy to submit my monthly meter readings (I get a monthly reminder) which then gives me an ul to date balance of my account. Octopus Energy Octopus Energy topped the charts for a second year running. Everything has been simple, immediate on-line. Your browser does not support embedded videos. Recent transfer to Octopus Energy (dual fuel) went without a hitch and exactly as they stated.A subsequent enquiry to customer contact team was dealt with very promptly and fully to my satisfaction. Check out what 27,566 people have written so far, and share your own experience. Also their reviews are positive especially from Which. Octopus Energy, backed by one of the UK’s biggest investors in solar energy, has plenty of green credentials and is certainly a supplier to consider if you’re looking to switch away from the big six. However, I thought to give a full review on my personal experience with them. Quite pleased with Octopus as my energy… Quite pleased with Octopus as my energy provider. A free inside look at company reviews and salaries posted anonymously by employees. Every interaction is clear. This is the Octopus Energy company profile. I am delighted to have made that decision as the communication has been excellent, the flexibility to change payments is practical, everything is easy and I am now on 100% green energy. Octopus Energy Reviews 39,739 • Excellent . Leave this blank if you'd like to publish your review anonymously. To me they have it right. Octopus Energy was the cheapest option for my household so I switched providers. Octopus Energy. Only the latest review will count in the company's TrustScore. Octopus Energy Review 2020 | £50 Referral Code Octopus entered the energy market to provide affordable eco-friendly energy and have carved out a popular niche, growing by 30,000 customers a month and supplying their energy to 1.5 million UK customers. I love the fresh air of creativity and inginuity they have in their DNA and this is very apparent in their customer service - which is second to none; nothing's too much trouble and they are really quick to help. Octopus Energy has 5 stars! The supplier received five stars for half the categories (bill accuracy, customer service and complaints handling) and a respectable four stars for the others (bill clarity, digital tools, value for money). I really like the ease of using this company and I like their green credentials. (Image credit: Octopus Energy) 94 Octopus Energy reviews. Such an easy company to deal with. I am a very happy customer. Octopus Energy has 5 stars! That’s why I have chosen to stay for another year.Thank you Octopus, Good Efficient service, easy to switch and manage every month. Is there a better provider? © 2020 Trustpilot A/S. How is the Octopus Energy customer service? I could even have saved a Pound or two by switching, but all things considered why giving up a unique relationship with Octopus, there is no comparison. All our tariffs feature 100% renewable electricity and no exit fees. Would you like to add a photos or videos? Help future customers by talking about customer service, price, delivery, returns & refunds. Our new Octopus Energy tariff (even the fixed rate) was £264 cheaper than British Gas.. Octopus Energy has no exit fee and you’re not stuck with a long contract.. You can get £50 when using a referral link plus every time you recommend someone you both get £50.That is quite amazing and you get your own unique code as soon as you sign up, even before the switch happens. Octopus Energy’s customer service is highly praised online. My review on Octopus Energy Octopus energy has had undoubtedly great success with their customer rating. It … Filter by: Filter by: Lisa Davidson 2 reviews. Check out what 39,738 people have written so far, and share your own experience. recommended energy supplier of the year 2019 and scored 5 out of 5 stars in uSwitch’s most recent survey. This was based on the reviews and star ratings that took into consideration Octopus Energy’s customer service and their communication in general, as well as their usage monitoring facilities and the savings that people … The best energy company around. Very well done Gaby. 4 April at 3:27PM edited 4 April at 3:28PM in Energy. octopu s.energy. Check out what 31,165 people have written so far, and share your own experience. That said, the glowing reviews suggest this is a system that works for Octopus. See business transparency Write a review Write a review Reviews 39,739 Write a review. When I have had to speak to someone they have always been friendly and helpful. Excellent customer service Environmentally conciousSuper green competitive, I have been with Octopus for 11 months and they gave me plenty of warning of my tariff ending and will honour my old tariff until it finishes. Octopus energy reviews Octopus rate highly with their customers on review site BazaarVoice, with many saying they would buy from the energy supplier again in the future. Octopus Energy has 5 stars! Octopus have been an excellent energy provider. Octopus Energy has 5 stars! You will be contacted by email to verify your review. I contacted Octopus Energy today & spoke to Toni about the Warm Home Discount application which was then kindly linked to my email so I could apply. Excellent company easy to use online Useful. You've already flagged this Malcolm Campbell 1 review. Octopus Energy have around 35,000 reviews on Trustpilot. Want to chat to our team? GB. Extremely hassle free renewal, The customer service is superb as you can contact them any time via the app or messenger. After dealing with other companies in the past who have been such hard work, it's a refreshing change. | Read 3,381-3,400 Reviews out of 27,566 I've just renewed for the 3rd time and yes, I've looked at comparison sites and read through the various explanations of terms and conditions. Octopus Energy is one of the best energy suppliers in the UK, with a commitment to green energy, outstanding customer service and transparent pricing. Update your browser for a better web experience, here and all over the internet. The rates are good, the website easy to navigate and response to emails timely, friendly and helpful. I have been using Octopus Energy for full year now. customer survey – the broadest independent view of energy companies out there. Octopus Energy has 5 stars! All rights reserved. We think Octopus Energy is the best supplier in the UK right now - and the company’s impressive stack of industry awards and thousands of positive customer reviews only backs this up. Octopus Energy has 5 stars! Which? Voice your opinion today and hear what 40073 customers have already said. Octopus is one of the cheapest energy suppliers in the UK and boasts stellar customer reviews. 9 … And across all of these reviews, their average score is 4.8 stars out of 5, which is almost perfect. Octopus energy has collected 260 reviews with an average score of 3.31. As a … Check out what 40,073 people have written so far, and share your own experience. Rated 5 stars for customer service from 40,017 reviews. OctopusEnergy is the friendliest energy supplier I have ever used.I have the freedom to leave every year - but would see it as a betrayal of the excellent service the provide all year round - year in year out. Thank you Octopus. They gave me three choices from their own tariffs and of course i could have switched and made a saving. There are 148 customers that Octopus energy, rating them as good. Octopus Energy received a lot of positive reviews that were largely around their customer service, professionalism, competitive pricing, and proportion of renewable energy in the fuel mix. Oh, and I love the monthly “spin the wheel of energy” game - still yet to win though! They’re committed to ‘fair and transparent’ pricing by making their services as simple to understand as possible, which is excellent news compared to some providers. Visit this website octopu s.energy. Very transparent and may not be the absolute cheapest, but made up for by ease of use website. Based in London, the company does seem keen to direct customers through the website, rather than offer obvious ways to get in touch by phone. In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. The logo also brings a smile to my face when I see it pop up. Have been the best company I have ever dealt with, customer service is second to none!! Well done, guys! Switching to Octopus was the best thing I ever did in 2018. 36 replies 1.7K views 50Twuncle Forumite. Write a review. I recently moved house and had a query about submitting meter readings for my old house as well as my new house and Gaby was very helpful. We've had nothing but the best service from Octopus, from correcting my erroneous meter readings to changing payments and now switching tariff. ) Or, you can give us a ring, 9am and 5pm, Monday - Friday, on our freephone number 0808 164 1088. Octopus Energy score an impressive 4.8 out of five stars at TrustPilot, with 92% of the reviewers rating them as excellent. We’ve taken a look at what Octopus Energy has to offer including its … has given Octopus Energy their Which? GB. Drop us a line to hello@octopus.energy or message us here on Facebook for help from our energy specialists (maybe even from Nikita and Brooke from our Brighton office – photo taken pre-Covid, naturally! Overall very … Love everything about Octopus - great communication - really clear, open and honest statements and accounting - and environmentally conscious too - highly recommended! This is my 3rd year renewing with them and each year my price has decreased. The options and choices available are wide. This places Octopus Energy in 4th place out of the 56 energy suppliers on TrustPilot. GB. Clear pricing, easy to use website/app, bills are very easy to understand, and fare pricing. So much better than the lumbering traditional power companies. Reply. All content is posted anonymously by employees working at Octopus Energy. Second to none! renewable electricity and no exit fees feature 100 % renewable octopus energy reviews! Rating them as Excellent anonymously by employees could have switched and made saving! Davidson 2 reviews to none!, Octopus Energy Octopus Energy ’ s most recent survey was. Customer survey – the broadest independent view of Energy companies out there ( files. 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