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If you are not happy with the seller’s response, If during the course of your communication with the seller you feel that you would like TCGplayer to be involved in resolving the issue, you can send an email to. RATING FEEDBACK USER DATE; 5 out of 5: No comment left: Joseph Eno: 12/10/2020: 5 out of 5: Beautiful! At TCGplayer, you can shop knowing that you are protected from any issue where your order has not arrived or is not as described. If they have not responded after 48 hours, contact us. To open a counterfeit claim, email us right away at. Thank you. Add the cards you want to your cart. Navigating Your Orders Tab; How do I list card singles? What is TCGplayer’s Refund and Return policy? to find the order, then click on the Contact Seller button to send them a message. Sorry, I only see 1) shop exclusively or 2) view feedback. Pro Seller Resources ; Help . with your order details. Buy a Gift Card ; Redeem a Gift Card ; Sell With Us . Please include the associated Order Number in the subject line and any details. Contact Us. 2.9 out of 5. Our developers and QA testers maintain a fast, intuitive experience and create tools that empower our users. Our customer service team will review all of the communication from the order directly with the seller, and if they are not responding in a way we feel is adequate, we’ll step in to resolve the problem on your behalf and issue full or partial refunds where your order has not arrived or is not as described. TCGplayer.com hosts real-time pricing information and executes thousands of daily transactions for a multi-billion dollar industry with more than 50 million players. Discuss tactics, episodes, decks, or whatever you'd like. Just visit your Order History to find the order, then click on the Contact Seller button to send them a message. Full Inventory Control. I'm not sure why it hasn't been implement yet to be honest. If during the course of your communication with the seller you feel that you would like TCGplayer to be involved in resolving the issue, you can send an email to sales@tcgplayer.com. Share your voice on ResellerRatings.com The velvet night glows, burns, and blazes astoundingly bright as the Legendary Pokémon Eternatus arrives as a Pokémon V alongside Centiskorch V, Crobat V, Salamence V, and many others. Please include the associated Order Number in the subject line and any details. Version 4.1.5 - Minor fixes and improvements. Browse Magic and Pokémon cards with the TCGplayer icon or showcased in the Direct by TCGplayer Spotlight. Contact us at sales@tcgplayer.com and we’ll be happy to help! Aug 17, 2020. Is there a way to contact the seller before purchasing? Have questions or feedback for our team? How can I tell what condition a card is in? TCGplayer Seller - Important Tax Update - Duration: 2 minutes, 30 seconds. TCGplayer is a fast growing e-commerce marketplace for buyers and sellers of collectible items. . How do I list miniature game items? Solbadguy ex , 11/14/2019. Am I looking in the wrong place? 1. Item arrived fast, was well packed and exactly as described! Get all the cards you ordered fast and in one package. $6.99 / Month How do I sell cards on TCGplayer? Pro Seller by TCGplayer gives you the power to grow your sales with an expanding suite of tools and new ways to interact with your customers. Our customer service team will review all of the communication from the order directly with the seller, and if they are not responding in a way we feel is adequate, we’ll step in to resolve the problem on your behalf and issue full or partial refunds where yo… Pokemon TCG Sword & Shield Darkness Ablaze Booster Box 36 Booster Packs A Brilliant Flame on the Darkest Day! Submit a Request. Technology. Just visit your. Shop TCGplayer As players and collectors ourselves, we understand it’s essential that you receive exactly what you ordered and that all the collectibles you receive are genuine. One way of doing it is by purchasing a very cheap card from them and messaging about the other card you want. Joining Pro Seller by TCGplayer. Mistakes can happen and many of our sellers have over a 99.5% feedback ratio that they earned by taking care of buyers in these instances. If an order is late or is not exactly as described, it’s best to contact the seller first to give them a chance to make things right. If you believe a card you received on our platform may be counterfeit, you’ll need to submit a counterfeit claim to our dedicated customer service team. you can fill out this form and a member of our Customer Service team will get you up and running quickly. Thanks for the help. I want to see a picture of the card. The TCGplayer Customer Service team usually makes several efforts to contact a Seller before performing a refund, so we want to verify that we have the right contact information on file for you. If during the course of your communication with the seller you feel that you would like TCGplayer to be involved in resolving the issue, you can send an email to sales@tcgplayer.com. Unfortunately you cannot pre-message a seller before purchasing a card on TCGPlayer. 491 Ratings. Get benefits of TCGplayer membership - free shipping, infinite bonus bucks & more. Our customer service team will review all of the communication from the order directly with the seller, and if they are not responding in a way we feel is adequate, we’ll step in to resolve the problem on your behalf and issue full or partial refunds where your order has not arrived or is not as described. From there, we work directly with the seller, and if they are still not responding,  we’ll step in to resolve the problem on your behalf and issue full or partial refunds if your order has not arrived or is not as described. anime series or manga. Contact our Customer Service Team at sales@tcgplayer.com if you have any questions or issues with your order. Start Selling on TCGplayer.com; Marketplace Seller Agreement; How do I choose my store / seller name? What do the different price points on TCGplayer.com mean. Contacting TCGPlayer Seller before buying an item? Posted by. If your order has not arrived or is not as described, If an order is late or is not exactly as described, it’s best to contact the seller first to give them a chance to make things right. Online Gaming Store for Cards, Miniatures, Singles, Packs & Booster Boxes Further more, we do offer protections for Sellers, just like we do for Buyers. We’ll ensure you receive a full refund for any counterfeit cards. If it is a counterfeit, we’ll work directly with the seller to resolve this issue. Ratings and Reviews See All. (Passwords must be at least 8 characters including at least 1 lowercase, 1 uppercase, 1 number, and 1 symbol.) Please include the associated Order Number in the subject line and any details. Unfortunately you cannot pre-message a seller before purchasing a card on TCGPlayer. If they have not responded after 24 hours, we contact the seller. IF THE SELLER DOES NOT RESPOND. Read real customer ratings and reviews or write your own. Create an Account Press Center One you're a Level 4 Marketplace seller (nice work!) We’ll send you a prepaid mailer that you can use to send the item to TCGplayer HQ. RATING FEEDBACK USER DATE; 5 out of 5: No comment left: julius j8924: 12/09/2020: 5 out of 5: No comment left: adonnus l9529: 12/08/2020: 5 out of 5: securely … As a member of our Technology Team, you’ll develop solutions to improve the customer experience across channels, including our website, mobile app and seller services. Manage your in-store and online inventory using Channel Management through your TCGplayer Seller Portal. One way of doing it is by purchasing a very cheap card from them and messaging about the other card you want. There are sites for sellers who wish to have such communication such as ebay. What’s New. Version History. As for cards on tcg if they didn't already include a picture it's probably very, very damaged. See all 11 articles Selling Your Items. Sell the big money stuff on TCGPlayer… u/Jorke550. Online Collectible Gaming Store, News, and Strategy for Singles & Miniatures You can only message them after buying. To open a counterfeit claim, email us right away at sales@tcgplayer.com with your order details. Mistakes can happen and many of our sellers have over a 99.5% feedback ratio that they earned by taking care of buyers in these instances. Join Infinite. For more information on the Digimon Card Game, visit BANDAI’s official website at world.digimoncard.com. We sell and ship tens of thousands of cards daily. Online Collectible Gaming Store, News, and Strategy for Singles & Miniatures Use channel controls to make sure you always have the products that your local buyers need. TCGplayer Customer Service How can we help? Contact us at catalog@tcgplayer.com. After you send a message to the seller, TCGplayer is directly involved and monitors the message to make sure you receive a response. If they have not responded, we contact the Seller after 24 hours, and after 48 hours without a response we escalate the message to our customer service team. 0. Join Our Newsletters . After you send a message to the Seller, TCGplayer is directly involved and monitors the message to make sure you are responded to. Sellers can now start listing sealed products for presale, with singles to be added upon release. Sales Summary Report 158 views; 5 months ago; 32:56. Our expert team will review the card to determine if it is indeed counterfeit. Contact this seller Phone: 714-234-3244. 491 Ratings. Founded in 2006, we are the stock market of collectible card games. After 72 hours without a response, we’ll escalate the message to our customer service team. Use the Cart Optimizer to select Direct by TCGplayer. Only hope would be to contact them right after and ask for a picture or cancellation but it’s risky, I would stay away from anything listed as damaged personally, You should be able to PM them if you click on their profile. Thank you! bill c2437: 12/07/2020: 5 out of 5: No comment left If you believe a card you received on our platform may be counterfeit, you’ll need to submit a counterfeit claim to our dedicated customer service team. TCGplayer.com is the leading digital marketplace for collectibles, providing more opportunities than any other platform to connect customers with sellers like you. Our expert team will review the card to determine if it is indeed counterfeit. Shape TCGplayer's tools for game store owners by getting early access to beta tests. You can't because otherwise sellers would constantly be getting messages about would you accept $X for this card all day every day, and that would be awful. I want to buy a card but it is graded as damaged. How do seller levels work? Press J to jump to the feed. To initiate a return, visit Amazon's Online Return Center to request a return authorization from the seller. If it is a counterfeit, we’ll work directly with the seller to resolve this issue. TCGPlayer is fine for big stores who can do quantity of sales, but it does not work for individual sellers doing tons of tiny transactions. I'm not sure why it hasn't been implement yet to be honest. Set prices and quantities for your channels for both online and in-store sales. We’ll ensure you receive a full refund for any counterfeit cards. Whether you're new to TCGplayer, or you've been selling with us for a while, setting up your Pro account is easy. We’ll send you a prepaid mailer that you can use to send the item to TCGplayer HQ. There is a lot TCGPlayer should fix/implement. ... You can't contact them directly via TCGPlayer without having been a customer before, but what I usually do is google their name - it will usually lead you to their FB page or their wbesite where you can get in touch with them then. Your Account & Ordering Haven't reached Level 4 yet? card game, video games, or fans of the Yu-Gi-Oh! 23 reviews for Tcgplayer.com, rated 1.25 stars. Provide feedback on new apps and improved designs, then grow your business with features you helped create. Thanks! Prioritize Your In-Store Buyers. The subreddit for players of the Yu-Gi-Oh! 4-Sellers: TCGplayer needs to … Contact Customer Support ; Help Center ; Refund and Return Policy ; Buyer Safeguard ; Gift Cards . Please refer to the Amazon.com Return Policy and Amazon.com Refund Policy or contact TCG sauna to get information about any additional policies that may apply. And yet the message feature works just fine on Cardmarket. Card Scanning Update your inventory like never before with our Quicklist card scanning software powered by intelligent image recognition. Someone's finance article basically summed up to if it's under $10 or $12, don't move it on TCGPlayer. Press question mark to learn the rest of the keyboard shortcuts. Close. How do I list sealed products? 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